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Table of Contents: Quick Links
1
Table of Contents
FAQ
4
What is Visitor Aware, and how is it used?
How We Support You
State Legislation Compliance
Visitor Aware Hardware Requirements
Getting Started
7
Getting Started with Visitor Aware
Online Dashboard Overview
Creating users
Creating and Managing Locations
Managing user location access
View all 7
Visitor Management
10
Dashboard Visitor Check In/Out
Managing Visitor Profiles
Converting Visitors to Volunteers, and Volunteers to Visitors
Manual Pre-existing Visitor Check-in
Printing Badges with QR Code ID
View all 10
Kiosk Application
2
Managing Kiosk Application Settings from the Administration Portal
How to Disable iPad Sleep Function and Prevent Access to Other Applications
Volunteer Management
12
Volunteer Application Form Setup
Convert a Visitor to a Volunteer
Creating and Managing Volunteer Functions
Check-in Kiosk Application Volunteer Sign-in
Admin Dashboard Volunteer Sign-in
View all 12
Badge Printing
8
Badge Printing Options
Badge Size Setup for Dymo LabelWriter 330/450
Enabling and Disabling Badge Printing
Badge Types
Windows Badge Setup for Brother QL810 Printers
View all 8
Facial Biometric Management
1
Facial Recognition Comparison Settings
Location Management
1
Adding Floor Plans to Locations
Student Management
4
Importing Students & Managing Relationships
Dashboard Student Sign Out
Application Student Sign Out & In
Recording a Tardy
Screening Methods
5
Sex Offender Screening
Court Order Screening Management
Explicitly Banning Individuals
Positive Match Screening Results
COVID-19 Screening on Visitor Check In
Data & Reporting
2
Data Storage and Reporting
Visitor and Volunteer Profiles
Incident Management
1
Dashboard Emergency Activation
Watchdog
2
Getting Started: Watchdog Incident Management Application
Mobile Device Incident Management
Car Line Pick-up
4
Getting Started: Carline Pick-up Process
Parent/Visitor Carline Pick-up Process Instructions
Student Coordinator Pick-up Instructions
Utilizing Car Number Assignment
Video Tutorials
3
Parent and Visitor Check in and out Tutorial
Student Activities Video Tutorial
Web Based Visitor Check in and out Tutorial
Web-Based Kiosk
4
Granting Access to the Device Camera for Check In
Netum Barcode Scanner Setup
Netum Reset and Configure Scan Sheet
ScanAvenger Wireless Portable 1D&2D Scanner Setup
Data Syncing and Student Information Systems
2
Auto-Send Complete Profile Requests During Syncing
Excluding Students from Student Information Syncing
Printer Installation and Setup
9
Wireless Brother Badge Printer Driver Install on Windows Machine
Print Helper Setup (Desktop Application)
Uninstall Printer Driver and Troubleshoot Driver Install - Windows
Factory Settings Reset - Brother Printer
Brother QL-810W Driver Installation Process
View all 9
InformaCast Integration
1
Integrating InformaCast with Visitor Aware
Security QA
Resources and External Assets
1
Domains and Ports to Whitelist when Using Visitor Aware
Visitor Information
Information Security and Use
2
Screening Lists Used
False Positive Handling for Watchlist Checks
System Updates and Maintenance
Release Notes
47
2.4.8
2.4.9
3.0.0
3.0.1
3.0.3
View all 47
Maintenance and Upgrades
0
Service Level Agreements
1
Visitor Aware Service Level Agreement
Onboarding
Data Integrations
8
Setting up direct sync with SFTP
OneRoster Student Information System Integration
Importing Resources
Configuring Azure Active Directory for SSO
Configuring your OneRoster Connection
View all 8
Getting Started - IT / Implementation / Setup
4
Quick Setup Guide for iPad Check-In Stations (USB Wired Printers)
Quick Setup Guide for iPad Check-In Stations (Wireless Printers)
Quick Setup Guide for Web-Based Check-In Stations (USB Wired Printers)
Quick Setup Guide for Bus Manager Utility
Getting Started - Front Desk Staff
3
Front Desk Usage Guide for iPad Check-In Stations (USB Wired Printers)
Front Desk Usage Guide for iPad Check-In Stations (Wireless Printers)
Front Desk Usage Guide for Web-Based Check-In Stations (USB Wired Printers)
Getting Started - Teachers
1
Teacher Daily Usage Guide
Getting Started - Bus Manager & Transportation
0
Help Desk Software
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