Visitor Aware | Singlewire Software

Visitor Aware 1

• Documentation has moved

FAQ 0

Recommended Hardware 11

• Visitor Management Hardware Implementation Considerations
• iPad Kiosk Stand and Accessory Options
• Mount-It! Anti-Theft Tablet Floor Stand (MI-3786)
• Lilitab Tablet and ID-card Accessories
• Handheld ID Scanner Recommendations

View all 11

Getting Started 9

• Getting Started with Visitor Aware
• Visitor Aware Communications Kit
• Online Dashboard Overview
• Creating Users
• Creating and Managing Locations

View all 9

User Management 9

• Managing User Permissions and Access
• Guard Mode Security Settings and Steps
• Personal User Settings
• User Notifications
• User Roles and Permission Management

View all 9

Visitor Management 12

• Dashboard Visitor Check In/Out
• Managing Visitor Profiles
• Converting Visitors to Volunteers, and Volunteers to Visitors
• Manually Check-in an Existing Visitor and Print a Badge
• Printing Badges with QR Code ID

View all 12

Check-in Kiosk Application 12

• Managing Kiosk Device Settings from the Administration Portal
• Managing Kiosk Security Settings from the Administration Portal
• Using Guided Access to Lock Down the Visitor Aware Check-in Kiosk App
• Terms of Entry Workflow
• Student Sign-in and Sign-out Processes

View all 12

Volunteer Management 13

• Volunteer Criminal History Check
• Volunteer Application Form Setup
• Converting a Visitor to a Volunteer
• Creating and Managing Volunteer Opportunities
• Check in as a Volunteer Using the Kiosk Application

View all 13

Badge Printing 9

• Badge Printing Options
• Badge Size Setup for Dymo LabelWriter 330/450
• Enabling and Disabling Badge Printing
• Badge Types
• Windows Badge Setup for Brother QL810 Printers

View all 9

Facial Biometric Management 1

• Managing Facial Recognition, Watch Lists, and Visitor Privacy Options

Location Management 2

• Adding Floor Plans to Locations
• Visitor Aware Safety Drill Manager

Student Management 5

• Importing Students & Managing Relationships
• Dashboard Student Sign Out
• Application Student Sign Out & In
• Recording a Tardy
• Temporary Guardian Relationship

Screening Methods 7

• Sex Offender Screening
• Court Order Screening Management
• Explicitly Banning Individuals
• Positive Match Screening Results
• COVID-19 Screening on Visitor Check In

View all 7

Data & Reporting 2

• Data Storage and Reporting
• Visitor and Volunteer Profiles

Incident Management 1

• Dashboard Incident Activation

Watchdog 0

ID Pass 1

• Using the ID Pass Application

Car Line Pick-up 4

• Getting Started: Carline Pick-up Process
• Parent/Visitor Carline Pick-up Process Instructions
• Student Coordinator Pick-up Instructions
• Utilizing Car Number Assignment

Tutorials 5

• Parent and Visitor Check in and out Tutorial
• Student Activities Video Tutorial
• Web Based Visitor Check in and out Tutorial
• Self-Paced Learning Tutorials
• Safety Drill Manager Video Tutorial

Web-Based Kiosk 4

• Granting Access to the Device Camera for Check In
• Netum Barcode Scanner Setup
• Netum Reset and Configure Scan Sheet
• ScanAvenger Wireless Portable 1D&2D Scanner Setup

Data Syncing and Student Information Systems 2

• Auto-Send Complete Profile Requests During Syncing
• Excluding Students from Student Information Syncing

Printer Installation and Setup 10

• Wireless Brother Badge Printer Driver Install (Windows)
• Print Helper Setup (Desktop Application)
• Uninstall Printer Driver and Troubleshoot Driver Install - Windows
• Factory Settings Reset - Brother Printer
• Brother QL-810W Driver Installation Process

View all 10

Family Reunification 1

• Family Reunification Admin Training Tutorial

Guardian Features 1

• Automated Profile Completion Requests

Safety Drill Manager 2

• Safety Drill Manager
• Getting Started - Drill Coordinators

Tipline 1

• Using the Tipline

InformaCast Integration 4

• Integrating InformaCast with Visitor Aware
• Integrate with InformaCast: Flagged Check-in Triggers a Security Scenario
• Integrating with InformaCast: Visitors Receive Notifications
• Integrate with InformaCast: Incident Scenario

Bus Manager 2

• School Bus Manager Web Application
• Bus Driver App

Dismissal Manager 7

• Introducing Dismissal Manager to Parents and Guardians
• Dismissal Manager Dashboard and Workflows
• Dismissal Manager FAQ for School Administrators
• Dismissal Manager FAQ for Teachers
• Using the Carline Scanner

View all 7

Hall Manager 5

• Configuring the Hall Manager Feature (Admins)
• Using the Hall Pass Kiosk
• Managing Student Passes in the Hall Manager Dashboard (Admins and Teachers)
• Using Hall Manager Reports (Admins and Teachers)
• Student Hall Pass Experience: A Guide for Admins and Teachers

Integrations 2

• Rhombus License Plate Recognition
• Access Control System Check-in for Employees

Employee Management 1

• Employee Check-in and Check-out

Resources and External Assets 1

• Domains and Ports to Whitelist when Using Visitor Aware

Information Security and Use 2

• Screening Lists Used
• False Positive Handling for Watchlist Checks

Data Integrations 14

• Data Syncing Requirements
• Setting up Direct Syncing with SFTP
• OneRoster Student Information System Integration
• Importing Resources
• Configuring Azure Active Directory for SSO

View all 14

Resources 0

Getting Started - IT / Implementation / Setup 5

• Quick Setup Guide for iPad Check-In Stations (USB Wired Printers)
• Quick Setup Guide for iPad Check-In Stations (Wireless Printers)
• Quick Setup Guide for Web-Based Check-In Stations (USB Wired Printers)
• Quick Setup Guide for Bus Manager Utility
• Customize the Visitor Check-In Process: iPad and Web Kiosk

Getting Started - Front Desk Staff 4

• Front Desk Usage Guide for iPad Check-In Stations (USB Wired Printers)
• Front Desk Usage Guide for iPad Check-In Stations (Wireless Printers)
• Front Desk Usage Guide for Web-Based Check-In Stations (USB Wired Printers)
• Visitor Check-in Scenarios and Corresponding Solutions

Getting Started - Teachers 1

• Teacher Daily Usage Guide

Getting Started - Bus Manager & Transportation 1

• Bus Manager Usage Guide for Drivers