The Visitor Aware Family Reunification process streamlines communication during and after an incident. All information is logged and stored within the specific event allowing easier reference even at a later date if needed.


Note: If Safety Drill Manager is being used at your school, drills can include the Family Reunification process to reinforce training on how to take student attendance.


During an active incident or drill where Family Reunification is being used, there are two main phases:

  1. Student Attendance: Teachers, admin, and staff account for students by marking them as present or by selecting a status from the Change Status drop down menu.
  2. Family Reunification: This phase begins once the incident has been resolved and it's time to begin accepting guardians on site to reunify with their student(s).


Note: The student reunification checklist attachment can be shared with teachers, administrators, and staff to help guide them through the necessary Family Reunification steps.


Admin users have access to the entire student roster for the building and can monitor the entire process from start to finish. A user who has access to the school location and is not a teacher will be able to see:

  • Student roster with assigned status (school-wide)
  • Map containing student status pins (requires that the reporting device shares location data)
  • Student status tiles (status assigned to total number of students)


There is no dedicated application download needed to access and monitor the Family Reunification process. When an event is active all users will receive text and email notifications containing instant access links to begin accounting for students in their direct care - no username and password required.

 

Note: Users must confirm their mobile phone number is updated and stored within their user settings to receive their text message login link (https://app.visitor-aware.com/settings/user). By default, all users will receive email notifications containing their Visitor Aware login link granting them immediate access to their respective portals.


Family Reunification Training:


Below are two training options that will help reinforce teacher knowledge around the Family Reunification process:

  1. Video tutorial
  2. Self-paced tutorial


Admin Training Tutorial Video:



Admin Self-paced Training Tutorial:

Follow these steps to access the admin self-paced training tutorial:

  1. Access this link: https://form.jotform.com/243296125064152
  2. Enter the password: Singlewire
  3. Enter your email address


Once you've entered your email address, the course will begin. The training content is grouped in smaller sections followed by content questions to test your knowledge.


Note: It is always helpful to let your teachers and staff know where to go to reinforce their incident preparedness knowledge as it pertains to your specific site protocols.