Security Settings


The security settings page (https://app.visitor-aware.com/client-security) contains settings to configure the underlying security checks and management for visitor check in.  These settings manage the process and checks which take place when a visitor attempts to check in using the kiosk app and the portal check in.  


These configuration settings are located in the Security Settings area of the admin portal.


Available options include:

  • Enable national sex offender search for visitors: If enabled, non-validated visitors checking in are automatically screened against the national sexual offender registry
  • Enable watchlist search for visitors: If enabled, non-validated visitors checking in are automatically screened against national and international watchlists
  • Require valid, current identification to check in: If enabled, expired identification cards will not be accepted for a visitor to sign in and they will be prompted to utilize a non-expired identification card
  • Duration after first check at which visitors must re-validate using identification: If not empty, visitors who have previously been validated and have been screened using enabled checks will be prompted to provide their identification again, and are re-screened using the enabled checks
  • Prevent users from logging into multiple devices: This option is disabled by default, however, if it is enabled when a user logs into one kiosk application, any other devices they are logged into will automatically be logged out
  • Automatically remove visitors after specified duration: Existing visitors will automatically be removed after specified duration which is calculated from their first check in date
  • Time each day to automatically sign out any signed in visitors: visitors will be automatically checked out at this time every day if they forget to check out upon leaving the location. An email will be sent out to users letting them know that the visitor forgot to check out as well.