We maintain a tutorial database for our customers that wish to have a self-paced training experience for the associated software they'll be using.


Self-paced training tutorials focus on:

  • Front desk/lobby operations (Operator roles)
  • Family Reunification (Admin and Teacher roles)


Visitor Management Tutorials


Secretary and receptionist operator training based on type of implementation:

  1. iPad Kiosk:
    1. Navigate to the Jotform website by clicking this link: https://form.jotform.com/243605815988167
    2. Enter password: Singlewire
  2. Web Kiosk (Staff assisted and visitor self check-in):
    1. Navigate to the Jotform website by clicking this link: https://form.jotform.com/243644360760153
    2. Enter password: Singlewire


Are you an operator who needs a quick reference guide? Select the correct Quick Start Guide that corresponds to your Visitor Aware setup here.


Family Reunification Tutorials


Family Reunification Admin Training:

  1. Follow the training steps in the following help article:
  2. https://visitoraware.freshdesk.com/support/solutions/articles/43000700381-family-reunification-admin-training-tutorial


Family Reunification Teacher Training:

  1. Follow the training steps in the following help article:
  2. https://visitoraware.freshdesk.com/support/solutions/articles/43000713095-family-reunification-teacher-training-tutorial



Are you interested in seeing additional training tutorials in this format? Reach out to support and let us know!