You may need to adjust a few on-device settings to accommodate optimal check-in kiosk conditions before entering Guided Access.


Keep your Content Active

This setting prevents the iOS device from auto-locking after the specified inactivity interval.

  1. To adjust Auto-Lock Settings, go to Settings > Display & Brightness > Auto-Lock.
  2. Set to Never.

Disable Auto-Brightness

To help conserve the device's battery life, the auto-brightness feature can be disabled.

  1. Go to Settings > Accessibility > Display & Text Size >Auto-Brightness.
  2. Turn Auto-Brightness off.


You may prefer to lock down iPads to the Visitor Aware Check-in Kiosk Application to prevent visitors from tampering with the device's Home button.


Note: Newer iPads may not have a Home button. 


Note: School staff or administrators can set a passcode (in the workflow below) and use the Home button to return the device to the main menu. 


Follow these steps to lock down your iOS 6 or later iPad using the Guided Access feature. This feature helps you lock your device into a single app and control which features are available. 


Step 1: Set up Guided Access

  1. Go to Settings > Accessibility > Guided Access
  2. Turn on Guided Access.
  3. Press Passcode Settings, then Set Guided Access Passcode.
  4. Enter a passcode, then reenter the same passcode to confirm.
  5. Record and store this passcode in a secure location for future reference.


Step 2: Start a Guided Access Session

Note: Newer iPads may not have a Home button. 

  1. Open the Visitor Aware Check-in Application.
  2. Triple-click the Home button or, for newer models, triple-click the side button.
  3. Press Start or Resume
  4. If prompted, enter a passcode (record and store this passcode in a secure location).


Step 3: End a Guided Access Session

  1. To exit Guided Access, triple-click the Home button or triple-click the side button.
  2. Enter the passcode that was assigned from Step 1 or Step 2 above.
  3. Press Cancel or End.


(Optional) Disable Touch Response

  1. While in a Guided Access Session, triple-click the Home or side button.
  2. Enter the assigned passcode.
  3. To disable Touch on Certain Areas of the screen (if desired):
  • Press Options
  • Ensure Touch option is on
  • Press Done
  • Draw a shape around the area you want touch response disabled


(Optional) Restrict the use of Hardware Buttons

  1. While in a Guided Access Session, triple-click the Home or side button.
  • Press Options at the bottom of the screen.
  • Switch off the Side Button and Volume buttons.