The Visitor Aware Kiosk application is the initial point of contact between a visitor to your locations, and Visitor Aware, and has several configurable options to best meet the needs of your individual organization, your security policies, and your specific branding.


These configuration settings are located in two separate areas of the admin portal:


Device Settings


The device settings page contains settings to configure the branding and name for the kiosk application, as well as determine which options are shown to visitors using the kiosk application.  Available options include:

  • Display name: This is shown as the display name for both the administration portal, and the kiosk application
  • Logo: This is also shown in the administration portal and the kiosk application
  • Enable long press to activate emergency: Kiosk application specific, and determines if the emergency activation feature is available across all screens
  • Enable Sign Out: If this option is enabled, a "Sign Out" button will be shown in the kiosk application which allows parents to sign out their students from your location for things such as doctors appointments or meetings.  "Sign Out" also includes the following configuration options:
    • Sign Out Button Text: The heading for the associated options when a visitor taps the sign out button
    • Sign Out Name Label: A required field to indicate who is being signed out.  In the event that "Student Name" is not the desired input label, simply change it here
    • Display Teacher Name: If set to "No", only a reason and student name are required, otherwise an additional "Teacher's Name" field is required for more granular tracking
    • Teacher Name Label: Similar to the student name label, if "Teacher's Name" is not the desired label to be shown to visitors, simply change it here


Security Settings


The security settings page (https://app.visitor-aware.com/client-security) contains settings to configure the underlying security checks and management for visitor check in.  These settings manage the process and checks which take place when a visitor attempts to check in using the kiosk app and the portal check in.  Available options include:

  • Enable national sex offender search for visitors: If enabled, non-validated visitors checking in are automatically screened against the national sexual offender registry
  • Enable watchlist search for visitors: If enabled, non-validated visitors checking in are automatically screened against national and international watchlists
  • Require valid, current identification to check in: If enabled, expired identification cards will not be accepted for a visitor to sign in and they will be prompted to utilize a non-expired identification card
  • Duration after first check at which visitors must re-validate using identification: If not empty, visitors who have previously been validated and have been screened using enabled checks will be prompted to provide their identification again, and are re-screened using the enabled checks
  • Prevent users from logging into multiple devices: This option is disabled by default, however, if it is enabled when a user logs into one kiosk application, any other devices they are logged into will automatically be logged out
  • Automatically remove visitors after specified duration: Existing visitors will automatically be removed after specified duration which is calculated from their first check in date
  • Time each day to automatically sign out any signed in visitors: visitors will be automatically checked out at this time every day if they forget to check out upon leaving the school location. An email will be sent out to users letting them know that the visitor forgot to check out as well.