An option to help return visitors speed up their return visit check-in process would be to send them their visitor specific QR Code ID.


Providing a Visitor their QR Code ID upon check-in

It is possible to send the visitor their QR Code ID upon checking in. This can be accomplished by utilizing the staff-assisted check-in screen via the web admin dashboard.


As shown below, when you are assisting the visitor with their check-in, you can ask them for their mobile phone number and/or their email address. Upon filling in either of those fields, a check box will be shown stating "Auto-generate, and send a QR Code ID?". Check mark that box to send the visitor their QR Code ID after completing the check-in process.


Please note: If this is the visitors first time completing the check-in process, there will be additional fields that will need to be filled out with their name, date of birth, address, etc. Those will need to be filled in manually or by using a 2D handheld scanner before the visitor can be checked in and their QR Code ID kicked out.


Providing a Visitor their QR Code ID

Begin by navigating to the visitor's or volunteer's profile to whom you'd like to provide their QR Code ID, then selecting the "QR Code ID" button below their photo as shown below:




You will then be prompted to select the desired mean in which to provide the QR Code to the visitor / volunteer:


  • Generate Token Only: This will generate their QR Code ID if it has not already been generated and will allow you to print it directly
  • Mobile Phone: This option generates and texts the QR Code ID. The visitor may then scan the QR code from their text messages.
  • Email Address: Generates and sends the visitor's QR Code ID via email. The visitor may then scan the QR code from their email or save it to their phone.



Providing a Visitor their QR Code ID via self-registration process

If you choose to enable visitor self registration, visitors will be able to remotely create their visitor profile, complete the screening process, and be issued their visitor specific QR code (QR Code ID). Please make sure the self-registration process is enabled by referencing this article: https://visitoraware.freshdesk.com/support/solutions/articles/43000586913-visitor-pre-registration-with-school-specific-urls


Once enabled, you will be able to share the registration link with visitors before they arrive on site. The visitor will take their photo, fill in their information, and provide their email address so that they can receive their QR Code ID via email. If the visitor provides their mobile number, they will be texted their QR Code ID as well.


This link can be accessed through the "Activities" menu by clicking "Visitor Self Registration".


Share the link with any visitor who would like to create their profile remotely and receive their QR Code ID.


Next Steps

Now that the visitor has their QR Code ID, they will be able to scan that QR code to:

  • Check in
  • Check out
  • Sign students out
  • Sign students in