At times it's a nice option to have visitors check-in from their own personal devices. This process can be completed from outside the building entirely or from within the vestibule/front office area as well.


The idea behind this feature, is to allow visitors to scan a QR code to complete the check-in process from their own personal web-enabled device.


How to enable this feature:


This is a location specific feature. If your client account has multiple locations, you'll need to enable this functionality for each location that will be using it.

  1. Navigate to the location you'd like this feature to be used
    1. All locations will be listed here: https://app.visitor-aware.com/locations
  2. Click on the location or gear icon to "Edit this location"


  3. Click on the "Settings" tab
  4. Scroll down to "Enable Visitor Self Check-in"
  5. Toggle this setting to "Yes"
  6. (Optional) To enforce a set distance for check-in attempt, navigate to "Visitor self check-in maximum distance"
    1. With this setting enabled, a visitor must be within the distance specified to enable check-in


  7. Click "Save" to retain any changes made on this page


QR code check-in:


There are two ways to complete the personal device check-in process. This can be accomplished by sharing the information via a URL link or by printing off the QR code check-in flyer for the visitor to scan.


To access and print the flyer:

  1. Navigate to the associated location's edit settings tab (picture above)
  2. Scroll down to the "Print self check-in poster here" link
  3. Click the link
  4. Right click to print
  5. Either print directly to your printer or save as a PDF to print later



URL check-in:


An additional option would be to direct visitor traffic to a location specific website where the check-in link lives. This link can be copied from that location specific settings page as shown below.

  1. Copy the URL listed on the location specific setting tab
  2. Paste it to the web page or other means of distribution as seen fit