Devices on iOS 17( Workaround for AirPrint Issues ) : Visitor Aware | Singlewire Software

Devices on iOS 17( Workaround for AirPrint Issues ) Print

Modified on: Thu, 1 Feb, 2024 at 3:08 PM

If your devices are on iOS 17.x, it is likely that AirPrint is not working (as of 02.01.2024).

Please follow these instructions to use the Desktop App (Print Helper) as a workaround.

Please ensure a Brother or Dymo label printer is attached via USB cable to a desktop computer (Windows or Mac) and installed.
Ensure that the Desktop App (Printer Helper) is running on the same desktop computer.
Select the same Location for the Desktop App (Print Helper) and the Kiosk Check-In App.
Enter the Application Identifier value into the input field under the Desktop Application tab on the Kiosk Check-In App.

Now check-ins from this Kiosk Check-In App will always print to this Desktop App (Print Helper).

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Devices on iOS 17( Workaround for AirPrint Issues ) Print

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