You can follow the steps in this article to import and synchronize your user data to Visitor Aware. You can import:

  • Users
  • Locations
  • Location Destinations
  • Volunteers
  • Volunteer Functions
  • Court Orders
  • Students
  • Visitors
  • Employees
  • PowerSchool Visitors Import
  • Veracross Visitor Import
  • Ascender Visitors Import
  • Ascender Student Import
  • Genesis Student Import
  • Genesis Guardians Import
  • Approved Guardian Pickup Import
  • Bus Schedule Import
  • Bus Driver Import
  • OneRoster Import


Important: If the files you plan to import contain more than 250 rows, use Secure File Transfer Protocol (SFTP) to import your files. You’ll still use the templates on the Import Resources page in the Visitor Aware web application.

Note: Your account needs to be provisioned with the number of locations you need before you import the locations.csv file.  Excess locations in the locations.csv will not be brought in as inactive.


You can find more information about SFTP imports here. 


Import Resources Page

The Import Resources page includes downloadable templates and instructions for their use.


Prerequisites

Before you complete the steps below, scroll down to the Templates and Requirements section 

and locate the import type you’ll need, for example, Students. Then, download the corresponding template. 


Each import type includes the required column headings, fields, optional fields for your import, and any additional instructions.


Steps

  1. Log in to Visitor Aware. 
  2. On the Dashboard page, from the left navigation, click System Settings | Settings | Import Resources. 
  3. In the Import Resources section, from the Select an Import Type dropdown menu, click the import type. 
  4. Click the Choose File button and select your file.
  5. Click the Import button. 


You will receive an error message if Visitor Aware detects an invalid import. If the import completes successfully, a list of imported resources will appear.