Security Resource Officers, faculty and/or staff can be setup to use Visitor Aware's SRO mode. By enabling this feature, the user will be able to utilize the check-in kiosk application from their personal mobile device to discreetly screen and check-in visitors.
Enabling SRO Mode:
For a user to be able to use SRO Mode on their own personal device, an admin user must activate their access to this feature. The admin must follow the steps below for the user that will be using the SRO Mode feature.
1. Access User's Settings:
Under the "System Management" heading within the lefthand column, click on "Users" and then select "All Users". You can search for the desired user's name within the Search field in the top right corner of the chart, or scroll down to the associated user's gear icon as shown below. Click on "Edit this user".
2. Update User's Settings:
Within the "Edit User" screen, you will see 4 tabs listed across the screen: User Details, Permissions, Locations, and Event History. Select the "Permissions" tab and then click the check mark next to the "Security" under the "Select user roles:" category. Be sure to click "Save".
Using SRO Mode:
In order for the user to use SRO Mode, they will need to download the Visitor Aware application to their mobile device. This can be done by accessing the Apple App Store and searching for Visitor Aware or by clicking here to download the application to your device.
Use your Visitor Aware email and password to sign into the application. Now when you select "Check In" and after entering the visitor's destination, the rear facing camera will activate to allow you to take a picture of the visitor. This will allow you to discreetly screen and check visitors into your school location. Please see examples shown below.
This method of checking visitors in will allow the user and/or SRO to discreetly screen the visitor. If the screening comes back positive against the National Sex Offender Registry, national watch lists, or international watch lists a message will be displayed on the user's screen notifying them that there is a concern associated with this particular visitor.
Check the visitor's online profile within Visitor Aware for additional details under the "Security Checks" tab.
