Visitor Aware | Singlewire Software

Below is a list of features that are linked to their associated help articles for quick access.

Online Admin Dashboard Overview

• Accessible through Mobile Devices (Android & iPhone)
• Main Dashboard
• Check-in/out
  • Visitor
  • Volunteer
• Sign-in/out
  • Student
• Record Tardy
• Visitor/Volunteer Profile Access

Unassisted Check-in:

• iPad Check-in Kiosk
• Optional Badge Printer
• Apple Store Application Download

ID Pass:

• Sending ID Pass Access to Visitors
• Using the ID Pass Application

Assisted Check-in:

• Web Camera
• Optional Badge Printer
• Manual Pre-existing Visitor Check-in

Optional Badge Printing:

• Visitor
• Volunteer
• Student Tardy
• Printer Application
• Brother QL-810W Wireless Printing
• Windows Badge Setup for Brother QL810 Printers
• Printing Badges with ID Pass QR Code

Hardware:

• Recommended Hardware
• Hardware Requirements

Screening & Security:

• National Sex Offender Registry
• National Watch Lists
• International Watch Lists
• Banned List
• Court Order Screening and Management
• Facial Recognition
• SRO Mode

Notifications:

• Customizable per User
  • SMS
  • Email
  • Desktop Notifications
  • SMS SRO Notifications
  • Push Notifications (Watchdog Application)
  • Phone Calls (Emergencies Only)
• Positive Match Screening Results

Visitor Management:

• Screening
• Record Keeping
• Profile Photo Comparison (License vs Visitor's Photo)
• Destinations
• Visitor Self Registration

Student Management:

• Kiosk Student Sign-in/out
• Dashboard Student Sign-in/out
• Approved Student Relationships/Approved Sign-out Procedures
• Tardy Student Tracking

Volunteer Management:

• Customizable Volunteer Applications
• Customizable Volunteer Functions for Reporting & Management
• Initial Volunteer Screening
• Volunteer Background Check (Optional Feature) 
• Volunteer Profiles
• Managed Volunteer Approval Checklists
• Volunteer Portal
• Custom Volunteer Functions

Users:

• Unlimited User Access to Admin Dashboard
• Personalized/Customized Settings
• Customizable Notifications Settings
• Granular Role and Permission Management
• Location Access Management

Data & Reporting:

• Data Imports from Student Information Systems
• Direct Data Import into Visitor Aware
  • Users, Students, Visitors, Destinations, Volunteers, Volunteer Functions
  • Import Templates
• Indefinite Data Storage
• Customizable Reporting (CSV, Excel, PDF)
  • School & District Level Reporting
  • Visitor
  • Volunteer
  • Student Sign in/out
• Visitor/Volunteer Profile Record Details
  • Managing False Positive Screening Results

Settings:

• Customizable Settings
  • Per User
  • Per Specified Customized Grouping
• Check-in Kiosk Display
  • Upload School Logo
• Custom Visitor Types
• Automated Re-screening Timeframe
• Manual Check-out
• Automated Time-based Check-out
• Emergency Floor Plans

Support:

• Nightly System Upgrades/Patches as Needed
• Automated Error Reporting
• Technical Assistance
  • Online Help Articles
  • Dashboard Chat
  • Phone
  • Email

Accountability:

• Event History

YouTube Video Tutorials

1. Parent & Visitor Check-in and out via iPad Kiosk
2. Web-based Visitor Check-in and Out Tutorial 
3. Student Activities: Sign-in, Sign-out, Tardy