Visitor Aware | Singlewire Software
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Call us at (608) 661-1140
Knowledge base
Administration Portal
Table of Contents: Quick Links
1
Table of Contents
FAQ
5
What is Visitor Aware, and how is it used?
How We Support You
State Legislation Compliance
Visitor Aware Hardware Requirements
Devices on iOS 17( Workaround for AirPrint Issues )
Getting Started
9
Getting Started with Visitor Aware
Visitor Aware Communications Kit
Online Dashboard Overview
Creating users
Creating and Managing Locations
View all 9
Visitor Management
10
Dashboard Visitor Check In/Out
Managing Visitor Profiles
Converting Visitors to Volunteers, and Volunteers to Visitors
Manual Pre-existing Visitor Check-in
Printing Badges with QR Code ID
View all 10
Check-in Kiosk Application
11
Managing Kiosk Device Settings from the Administration Portal
Managing Kiosk Security Settings from the Administration Portal
Terms of Entry Workflow
Student Sign-in and Sign-out Processes
Visitor Check in and Check out Processes
View all 11
Volunteer Management
12
Volunteer Application Form Setup
Convert a Visitor to a Volunteer
Creating and Managing Volunteer Functions
Check-in Kiosk Application Volunteer Sign-in
Admin Dashboard Volunteer Sign-in
View all 12
Badge Printing
9
Badge Printing Options
Badge Size Setup for Dymo LabelWriter 330/450
Enabling and Disabling Badge Printing
Badge Types
Windows Badge Setup for Brother QL810 Printers
View all 9
Facial Biometric Management
1
Facial Recognition Comparison Settings
Location Management
1
Adding Floor Plans to Locations
Student Management
4
Importing Students & Managing Relationships
Dashboard Student Sign Out
Application Student Sign Out & In
Recording a Tardy
Data & Reporting
2
Data Storage and Reporting
Visitor and Volunteer Profiles
Incident Management
1
Dashboard Incident Activation
Watchdog
2
Getting Started: Watchdog Incident Management Application
Mobile Device Incident Management
Car Line Pick-up
4
Getting Started: Carline Pick-up Process
Parent/Visitor Carline Pick-up Process Instructions
Student Coordinator Pick-up Instructions
Utilizing Car Number Assignment
Web-Based Kiosk
4
Granting Access to the Device Camera for Check In
Netum Barcode Scanner Setup
Netum Reset and Configure Scan Sheet
ScanAvenger Wireless Portable 1D&2D Scanner Setup
Data Syncing and Student Information Systems
2
Auto-Send Complete Profile Requests During Syncing
Excluding Students from Student Information Syncing
Printer Installation and Setup
6
Wireless Brother Badge Printer Driver Install (Windows)
Print Helper Setup (Desktop Application)
Dymo LabelWriter Setup for Mac OS
Brother QL-820NWB Installation Process
Troubleshooting Brother QL Series Printers and Connections
View all 6
InformaCast Integration
3
Integrating InformaCast with Visitor Aware
Integration: Flagged Check-in Triggers an InformaCast Scenario Notification
Integrate with InformaCast: Visitors Receive Notifications
Integrations
1
Rhombus License Plate Recognition
Security QA
Resources and External Assets
1
Domains and Ports to Whitelist when Using Visitor Aware
Visitor Information
Information Security and Use
2
Screening Lists Used
False Positive Handling for Watchlist Checks
Onboarding
Data Integrations
12
Setting up Direct Syncing with SFTP
OneRoster Student Information System Integration
Importing Resources
Configuring Azure Active Directory for SSO
Configuring your OneRoster Connection
View all 12
Getting Started - IT / Implementation / Setup
4
Quick Setup Guide for iPad Check-In Stations (USB Wired Printers)
Quick Setup Guide for iPad Check-In Stations (Wireless Printers)
Quick Setup Guide for Web-Based Check-In Stations (USB Wired Printers)
Quick Setup Guide for Bus Manager Utility
Getting Started - Front Desk Staff
4
Front Desk Usage Guide for iPad Check-In Stations (USB Wired Printers)
Front Desk Usage Guide for iPad Check-In Stations (Wireless Printers)
Front Desk Usage Guide for Web-Based Check-In Stations (USB Wired Printers)
Visitor Check-in Scenarios and Corresponding Solutions
Getting Started - Teachers
1
Teacher Daily Usage Guide
Getting Started - Bus Manager & Transportation
0
Help Desk Software
by Freshdesk